Privacy Policy

Last updated August 26, 2026. This Privacy Policy explains how PestGuardians may collect, use, disclose, and protect information when you visit this website, call us, or use our phone-based pest control directory and referral service.

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Privacy Information for Callers.

Who We Are

PestGuardians is an independent pest control directory and referral service. We help callers ask about independent pest control provider options that may be available for their location and service need. PestGuardians does not directly perform pest inspections, pest treatments, extermination, or wildlife removal, and we do not employ the independent providers to whom callers may be connected. If you have questions about how the service works, call (844) 924-1337.

Information We Collect

The information we may collect depends on how you interact with PestGuardians. You do not need to create an account to use this website or call about provider options.

Information you provide. When you call, you may choose to share details such as your name, phone number, city, ZIP code, property type, pest concern, service interest, preferred timing, and other information you provide during the conversation.

Phone interaction information. When you call a number on this website, we or our call technology providers may receive information such as the caller phone number, call date and time, call duration, general location details, service category, routing details, and the page or source connected with the call.

Information collected automatically. When you browse the website, technical and usage information may be collected, including IP-derived location information, browser and device type, pages viewed, referral source, approximate visit time, and interaction data.

How We Use Information

We may use information to operate the website, handle calls, understand the pest control service or location a caller is asking about, help connect callers with independent provider options where available, respond to questions, maintain call routing and tracking systems, improve website content and performance, measure analytics, detect spam or misuse, protect security, keep business records, and comply with legal obligations.

Third-Party Services

PestGuardians may use third-party services to operate the website, measure performance, route calls, support security, and maintain the referral service. These services may process information according to their own terms and policies.

Google Analytics 4 (GA4), operated by Google, may collect technical and usage information such as device type, approximate location, pages visited, referral source, and website interaction information so we can understand website performance and usage patterns.

Ringba, identified in our current call tracking and routing disclosures, may receive information about calls placed through numbers on this website, including caller phone number, call date and time, call duration, routing information, and the page or campaign associated with the call. Calls may be recorded or monitored for quality assurance, training, service improvement, fraud prevention, dispute review, or compliance purposes where supported by the call system and applicable law.

Independent pest control providers. When you contact PestGuardians about pest control assistance, information reasonably necessary to help respond to your request, such as your location, phone number, pest concern, property type, and service interest, may be shared with an independent provider so the provider can discuss availability, pricing, service options, and next steps directly with you. Once you communicate with an independent provider, that provider's own privacy practices may apply.

We may also use service providers for website hosting, cloud infrastructure, maintenance, analytics support, security, and related business operations.

Cookies & Tracking Technologies

This website may use cookies or similar technologies, including technologies associated with GA4, to support website functionality, understand visitor activity, measure performance, and improve the website experience. You can control or disable cookies through your browser settings. Disabling cookies may affect some website features, but it does not prevent you from calling the phone number on this website.

What We Don't Ask For

PestGuardians is designed for ordinary pest control inquiries. Please do not share sensitive information that is not needed to ask about provider options, such as Social Security numbers, bank account or credit card information, government ID numbers, medical information, or account passwords. Payment for pest control service should be handled directly between you and the independent provider you choose to hire.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including operating the website and referral service, maintaining business records, analyzing performance, resolving questions or disputes, preventing fraud or misuse, supporting security, and complying with legal obligations. Different types of information may be kept for different periods depending on purpose and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, misuse, loss, or disclosure. No website, phone system, or internet transmission can be guaranteed completely secure, so we encourage users to avoid sharing unnecessary sensitive information through the website or by phone.

Third-Party Websites

This website may contain links to websites operated by others. We are not responsible for the privacy practices, content, or security of websites we do not control. You should review the privacy policy of any third-party site before providing information there.

Children's Privacy

PestGuardians is intended for adults seeking pest control information or provider options for a home, business, or property. Our service is not directed toward children, and we do not knowingly collect personal information from children. If we learn that a child's information was collected unintentionally, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, service providers, or legal requirements. When changes are made, the revised version will be posted on this page with an updated date.

Your Privacy Choices

Depending on where you live and which laws apply, you may have rights related to personal information associated with you. These may include rights to request access, correction, deletion, a copy of certain information, or information about how personal information is used or disclosed. Not every right applies to every person or in every location. If applicable privacy law gives you the right to opt out of certain sales or sharing of personal information, see our Do Not Sell or Share My Info page for how to submit that request.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, call us at (844) 924-1337 or visit our Contact page.

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Call (844) 924-1337
Call (844) 924-1337